Frequently Asked Questions 

Q.  What Insurance do we take? 

    A.  We take Blue Cross Blue Shield, Medicare, and Medicaid.

 

Q.  Is an item covered by my insurance? 

    A.  That depends on the item you want to be covered. If your doctor has written the prescription, if you’re individual insurance will cover the item, and if you have met your deductible, then the item should be covered within the insurance carrier’s guidelines.

 

Q.  What Hospice Companies are we affiliated with? 

    A.  We are affiliated with Aseracare Hospice and Mercy Medical Home Hospice.

 

Q.  Is Oxygen safe in my home? 

    A.  Yes, oxygen is safe in your home. Oxygen is as addictive as water, and since we need both to survive it is harmless. However, you cannot smoke or be around anyone who is smoking when oxygen is in use.

 

Q.  How much does my insurance cover? 

    A.  Most Primary Insurances cover 80%, depending on if your deductible has been met for the year. If you have a Secondary Insurance, they should cover the remaining 20%.

 

Q.  How long does the battery last for a portable nebulizer? 

    A.  The battery last for approximately 50 minutes.

 

Q.  What kind of water do I use in my bubble humidifier? 

    A.  The bubble humidifier only works properly with distilled water, which can be purchased at any grocery store.

 

Q.  What is Sleep Apnea? 

    ASleep Apnea is a disorder that causes your breathing to stop or become very shallow while you are sleeping.

 

Q.  What is COPD? 

    A.  COPD, or Chronic Obstructive Respiratory Disease, is a lung disease in which the lungs are damaged, making it hard to breath.

 

Q.  Do we rent wheelchairs, hospital beds, and other durable medical equipment? 

    A.  Yes. Rentals are to be paid up front monthly. We do not prorate daily, weekly, or monthly.

 

Q.  Do we take Health Maintenance Organizations (HMO)? 

    A.  Unfortunately not at this present time.

 

Q.  How long does the oxygen last in an M-6 (small) or E (large) cylinder oxygen tank? 

    A.  This table is for adults. 

Cylinder Duration at Designated Flows

Liter per

Minute 

M-6 

Standard

Regulator 

M-6 

Conserving 

Regulator 

E-Tank 

Standard 

Regulator 

E-Tank 

Conserving 

Regulator 

1 

2hrs 44min 

8hrs 13min 

11hrs 22min 

34hrs 6min 

2 

1hr 22min 

4hrs 6min 

5hrs 41min 

17hrs 3min 

3 

54min 

2hrs 44min 

3hrs 47min 

11hrs 22min 

4 

41min 

2hrs 3min 

2hrs 50min 

8hrs 31min 

B.  This is the pediatric table. 

Cylinder Duration at Designated Flows

Liter per 

Minute 

M-6 

Standard

Regulator 

E-Tank 

Standard 

Regulator 

.03 

91hrs 23min 

379hrs

.06 

45hrs 41min 

189hrs 30min 

.12 

22hrs 50min 

94hrs 45min 

.25 

10hrs 58min 

45hrs 28min 

.5 

5hrs 29min 

22hrs 44min 

.75 

3hrs 39min 

15hrs 9min